Greetings!
Thank you for visiting my Curriculum Vitæ/Resume website. As you see, it is comprehensive and detailed and far exceeds what one may expect in a conventional CV/resume. More than three decades of experience specializing in multiple fields results in greater skills and achievements. If a summary style resume is more to your liking then the one posted on LinkedIn may be a better option; however, if you seek something specific in a
candidate then this format is the better option. Click on the buttons to customize the content.
Profile
Management is both an art and a science; therefore, who better to manage projects than one with art and science experience? That is what I bring, an alchemy of skills and experience forged as an engineer and artist deft in project management.
Expertise
Art
+
Science
=
Management
This is where drive meets talent. It is not enough to have the motivation to produce something new. With creativity, I conceptualize product from requirements leading teams to creation.
Method and practice are the scientific tools and techniques of success. It is the do, check, and act part of quality circle that gets the job done efficiently and correctly. My experience with an emphasis in root cause analysis addresses issues once and for all.
This is where art and science acumen merge in managing programs and projects with a disciplined approach with an emphasis on stakeholder engagement and a
thorough understanding of earned value with a firm commitment to schedule.
Project Management
Successful project managers spend the majority of their time communicating with all stakeholders. This is one, and perhaps the most important function of a project manager; however, more is needed to succeed as a project manager. I succeed by focusing effort in critical areas that contribute to key success factors. Chief among them is controlling project scope. When proposed solutions lead to scope creep, I work to focus the team on maintaining scope while developing effective action. I challenge the team to develop an accurate schedule ensuring estimating mythologies are supported by facts. Detailed project planning and
thorough risk management work to guarantee success by ensuring team success and anticipating potential challenges. It is important to recognize significant contributions by rewarding teams and individuals. Embracing a proactive culture and a willingness to change from ‘the we we’ve always done things’ is how we get the job done!
Featured Projects:
Preset Test Station
Warhead acceptance test hardware/software system ...
Oct 2007 - Apr 2011
The Preset Test Station (PTS) is ballistic missile test equipment used to transmit classified data packets to missile ordinance. This is a legacy system replacement designed to extend the life of the Strategic Systems Program (SSP) Fleet Ballistic Missile (FBM) program to the year 2084.
The PTS project was conducted in phases with the deployment, installation, checkout, and final acceptance phase under my management. The Project Management team was charged with the tasks of initiating, planning, executing, and controlling this project phase in a coordinated effort with antecedent teams.
Highlights:
Initiation stage developing project charter with government and associate contractor stakeholders utilizing available historical artifacts defining legacy equipment installation.
Comprehensive planning documents published as Ordinance Documents (OD) outlining project, scope, roles & responsibilities, work breakdown, schedule, and cost.
Deployment execution utilizing existing and unique processes and assets as defined in ODs.
Monitoring and control leading to successful execution with no changes in schedule and cost.
Close-out and final acceptance by government customer with documented lessons learned.
Missile Support Test Station
Ballistic missile acceptance test hardware/software system ...
Apr 2013 - Jul 2015
The Missile Support Test Station (MSTS) is ballistic missile test equipment that emulates the function of the MK 6 Guidance System controlling missile flight trajectory in addition to maintaining in-flight missile data. This is a legacy equipment replacement designed to extend the life of the SSP FBM program to the year 2084.
The MSTS project was conducted in phases with the deployment, installation, checkout, and final acceptance phase under my management. The Project Management team was charged with the tasks of initiating, planning, executing, and controlling this project phase in a coordinated effort with antecedent teams with heavy reliance on historical documents and lessons learned from the PTS project outlined above. The highlights documented for the PTS project are applicable to the MSTS Project.
Missile Guidance Processing Documentation
Processing documentation system ...
Oct 2006 - Oct 2007
At the conclusion of the Facility Technical Proficiency Evaluation (FTPE) for 2006, two procedural non-compliance incidents were documented. Additional procedural non-compliances were noted by our engineering team during conduct of processes evaluated by the FTPE team. Implementation of corrective action resulting from the FTPE results uncovered the routine occurrence of procedural non-compliances. These revelations, suggest a less than disciplined approach to procedural compliance requirements as noted in the FTPE Summary.
The project required a comprehensive review of tactical hardware processing documentation in identifying common processes. All common processes were standardized into mini- and micro-instructions resulting in consistency.
A key success factor was realized with a dramatic reduction in non-compliance issues in processing tactical hardware throughout the SSP enterprise.
Guidance Training Program System
Role-based training program addressing technical and program requirements ...
Apr 2008 - Oct 2009
Deficiencies and non-compliance findings with service contract requirements identifies the business need to develop and implement an effective and comprehensive training program for the handling of the MK6 Guidance system, a high value asset guiding submarine launched armed ballistic missiles. The project employed the use of existing organizational assets originally purposed for regulatory compliance training turning an overhead tool into a contract performance asset.
Highlights:
Initiation stage developing project charter with government and contractor stakeholders focusing on business needs.
Comprehensive planning documents outlining project, scope, roles & responsibilities, work breakdown, schedule, and cost.
Deployment execution utilizing existing process assets minimizing cost.
Monitoring and control training curriculum and documentation utilizing a closed loop process evaluating effectiveness with target audience. A quick learning curve lead to a high schedule performance index allowing deployment ahead of schedule.
Close-out and final customer acceptance with documented lessons learned supporting future refresh opportunities as process assets evolve.
Intermediate Maintenance Facility Training Program
Industrial training program addressing procedural non-compliance ...
Sep 2017 - Sep 2018 (estimated)
Deficiencies and non-compliance findings identified during the conduct of the Torpedo Certification Board (TCB) annual examination illustrated the need to initiate a project to improve the existing technician and quality personnel Qualification and Certification Program. A key success factor was realized with a follow-up inspection resulting in a favorable rating allowing the facility to continue normal operations with a high level risk being facility decertification resulting in a halt in torpedo production supporting the U. S. Navy’s Pacific fleet.
Highlights:
Comprehensive review of requirements identifying systemic failures in current system.
Documented scope providing boundaries of the training program resulting in a focused effort that is both effective and sustainable.
Transition from legacy Qualification Card system to a realistic and dynamic training tools providing added value in addressing both technical and administrative needs.
Program Management
Skills in project management provide the tools and techniques necessary in effective program management. It’s the team that is doing the work; therefore, it is essential to build trust in the team and their capabilities. This requires program managers engage in active listening and understand issues from all stakeholder’s perspectives with self-awareness and situational awareness as key skills. I manage in a proactive world and work to prevent the need for heroic efforts. I avoid stove-piping information and inform stakeholders and teams with the necessary information to act in an informed capable manner. I embrace team diversity realizing creativity springs from multiple viewpoints. My teams work hard and well together.
Featured Programs:
MK6 Guidance Program
Contract (T9001B) performance supporting the Trident II (D5) missile program ...
2005 - 2016
As the Technical Program Manager for the SSP - Guidance Branch - Strategic Weapons Facility, Pacific (SWFPAC), I am responsible for leading the in implementation of the Field Engineering Services Contract (FES) at the activity. My role is equivalent to that of the Contractor Chief Engineer.
Duties fall into the following categories:
Assessment
Data Records
Deliverables
Developed an ongoing self-assessment program to identify deficiencies and address via root cause analysis resulting in closed loop corrective action. The program is implemented over a two-year cycle and uses previous results and the latest requirements to re-evaluate assessment tools resulting in an up-to-date and relevant assessment.
Developed a program for the conversion of paper documentation to scanned and searchable online records allowing the collection of metric data that was previously unobtainable or impractical to collect. Lead team in the analysis of data in the preparation of reports identifying pertinent relationships using statistical methods.
Responsible for ensuring an array of deliverable reports as specified in the Contract Data Requirements List (CDRL) including but not limited to site activity reporting, audit activity, equipment alteration, security activity, surveillance activity, and waiver/deviation status.
Documentation
Equipment Alteration
Training
Chaired Documentation Change Control Board consisting of government and contractor subject matter experts in safety, quality, production, and engineering in the review and approval of policy, procedure, and technical documentation.
Developed equipment alteration and proofing plans for implementation by subordinate engineering staff in the installation and checkout of new and refreshed automated test equipment systems and for the certification of new equipment and facilities.
Developed the first computer managed training system for the Guidance Program, use of which is mandatory by all program field sites.
Facilities
Government Property
Logistics
Maintained close quarters working environment with government and associate contractor personnel in utilization management of facility space and equipment.
Technical program contributor to the contractor property management system evaluating supply systems operations and procedures through periodic audits and surveillance inspections. Management of functions requiring action by technical personnel (e.g.: receipt inspection, coordination, form-fit-function).
Developed and supervised the implementation of logistical plans to ensure the timely installation and delivery of tactical missile guidance equipment and installation plus testing of government and associate contractor ballistic missile systems.
Process Improvement
Processing
Security
Leadership in the development and implementation of operational improvement programs including but not limited to:
A comprehensive real-world training program
Online program implementation system
Self-assessment program
Management of technical and engineering personnel to ensure processing activity meets or exceeds program requirements.
Developed a comprehensive security plan for field site operations followed by training and mentoring of successor personnel assuming the role of Facility Security Officer.
Recruiting
Requirements
Safety
Responsible for the recruitment of hardware and software/IT engineering personnel plus advisor in the recruitment of technical, and support personnel.
Developed and supervised the maintenance of requirements from multiple sources (e.g.: T9001 contract checklist, National Industrial Security Program Operating Manual, Federal Acquisition Regulation) by creating online implementation documentation.
Developed system safety plan as the primary vehicle for implementing the government plan for program operations.
Material Review
Quality
Supervised technical staff in verifying by test and inspection, using intensive product inspection techniques to ensure products comply with requirements prior to acceptance. Managed subordinate engineering staff in the identification of deficiency reports and discrepant conditions resulting in equipment failure, providing identification of causes to appropriate authorities, and developing and implementing corrective action returning failed equipment to functional status. Subject matter expert in reading, interpreting, and applying technical data (e.g.: blueprints, engineering drawings, product specifications, technical manuals, etc.) for compliance verification.
Managed quality control and inspection programs by implementing administrative controls and direct activity observation and surveillance. Managed monitoring program verifying production activities and capabilities in light of contract quality requirements by addressing issues with immediate corrective action. Supervised the review of observation and surveillance for identification of deficient quality trends then addressed via root cause analysis and permanent corrective action. Lead effort in reviewing quality data for the detection of unsatisfactory trends or weaknesses in the quality/inspection system. Trained and mentored technical personnel to review written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.
The Poulsbo Community Orchestra (PCO) is a non-profit organization consisting of amateur and retired professional musicians who rehearse weekly and perform three concerts in a nine-month season. The orchestra was formed in 2014 with approximately 25 musicians and has grown to more than 60. I manage the musicians, rehearsals, and performances.
Duties fall into the following categories:
Personnel Management
Establish initial contact and provide new member orientation.
Manage and address personnel issues with individuals and the orchestra as a whole.
Established the orchestra Section Leadership program consisting of members within an instrument family (e.g.: violins, 'cellos, single reeds, double reeds, etc.) who I delegate the responsibility of assigning parts and working with members to ensure the quality of the section's performance during rehearsals and concerts.
Identify and solicit members to perform special functions and duties (e.g.: music librarian, composer/arranger)
Develop rehearsal plans coordinating orchestra rehearsals, sectional rehearsals, and rehearsals with soloists.
Organize and manage rehearsal set-up crew who prepare rehearsal venue by setting up chairs, stands, and podium per documented plan.
Manage the acquisition and use of rehearsal venues to support rehearsal schedule.
Performance Management
Negotiate the use of performance venues.
Manage venue technical requirements with auditorium management/staff.
Identify volunteers and/or hire individuals to serve as Stage Manager and House Manager for performances.
Solicit volunteers to perform tasks needed to ensure a successful performance (e.g.: stage hands, ushers, etc.)
Produce and/or approve technical direction (stage direction, lighting and sound cues) for performances and review with key orchestra personnel for execution.
Advisory Committee Chair
Lead the eight-member Advisory Committee that advises and executes tasks vital to the success of the orchestra (fund raising, marketing/promotion, electronic media, member support, scholarship program)
Administrative Support
Establish, maintain, and supervise the online and printed music library.
Manage orchestra membership and attendance rolls.
Edit, arrange, and transcribe music as necessary to support current orchestra instrumentation.
Manage orchestra calendar.
Document and promulgate orchestra member's roles and responsibilities.
Produce and provide instructional materials to aid members in developing their skills (music transposition, music software resources, orchestra management activities, etc.).
Engineering
Extensive experience in design verification and acceptance testing and analysis of prototype systems. Directed and participated in functional, environmental, and TEMPEST testing of automated equipment, communication systems, and radar systems. Provided leadership and mentoring, material review, root cause and analysis and corrective action plans, documentation development, plus complex system installation and checkout. Ease and comfort with developing and reading electrical schematics, mechanical drawings, and facility drawings. Experienced in developing strategies, procedures, and support equipment for requirement verification.
Senior Field Engineer – New Ship Construction
USS San Antonio (LPD-17) class lead ship systems integration ...
2003 - 2005
Responsible for supporting/overseeing operation and maintenance activities of multiple electrical systems within various programs including but not limited to communications, radar, command and control, and stealth in support of new ship construction. Support includes installation, test, preventive maintenance, troubleshooting, and repair activities for systems at assigned locations, including interfacing with associate contractor personnel in providing facilities support. I am considered the technical expert and must be able to answer all technical questions regarding system operation and maintenance. I provide guidance to the US military to complete emplacement, tactical operation, and preventive maintenance tasks. I am responsible for inventory control of a stock of field level replaceable spare parts and record all maintenance related actions. I work with military and associate contractor personnel in planning layout and installation of equipment.
Duties, Accomplishments and Related Skills:
Consult with customer or supervisor to plan layout of equipment.
Consult with design engineering personnel to resolve unusual problems in system operation and maintenance.
Install and repair electronic equipment, such as computer, radar, missile-control, avionics, and communication systems, in field installations.
Install and repair electronic equipment, such as computer, radar, missile-control, avionics, and communication systems at factory and field activities.
Instruct workers in electronic theory.
Interpret maintenance manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools. Instructs and directs workers in servicing and repairing equipment.
Operate system to demonstrate equipment and to analyze malfunctions.
Study blueprints, schematics, manuals, and other specifications to determine installation procedures. Installs or oversees installation of equipment according to manufacturer's specifications.
Supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Advise management regarding customer satisfaction, product performance, and suggestions for product improvements.
Systems Engineering
SME, engineering to production transition team ...
1999 - 2003
Engineering to manufacturing transition team:
System engineering duties as assigned with an emphasis in functional and acceptance test development. Project support includes:
AN/TPQ-47 Firefinder - mobile weapons location and targeting radar system.
Airborne Integrated Terminal - USAF flight communications system supporting LOS and SATCOM in clear and encryption modes.
SME support to manufacturing in addressing complex technical manufacturing issues in emerging and legacy projects as needed
Industrial Security
My approach in planning, executing, and controlling the Industrial
Security Program (ISP) is akin to project management where security
requirements are deeply embedded into the day-to-day program effort
rendering many aspects of security implementation transparent. A key
success strategy is to seek opportunities to gain value and mitigate
value threat in implementing requirements.
Facility Security Officer
Comprehensive security program management ...
2007 - 2015
The Facility Security Officer (FSO) is an ancillary responsibility of the
Technical Program Manager responsible for the planning, execution,
monitor & control, and closure of the ISP of contractor operations
at the Strategic Weapons Facility, Pacific (SWFPAC). The ISP
implements requirements as specified in the following documents:
DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM)
DoD 5210.83 Directive: Department of Defense Unclassified Controlled Nuclear Information
M-5530.1: SWFPAC Physical Security Manual
M-8126: SWFPAC Nuclear Weapons Security Manual
SECNAVINST 5510.30A: DoN Personnel Security Program
SSPINST 5230.11: Electronic Transmission of SSP Controlled Unclassified Information
SWFPACINST 5530.2: SWFPAC Security Plan
In addition to providing a comprehensive physical security program, the ISP addresses requirements in support of the following:
Classified Storage: The storage of classified hardware is addressed in the ISP with the approval of a Closed Area housing high value classified tactical assets
in accordance with
NISPOM and DoD requirements.
Classified Information Processing: In accordance with
NISPOM Chapter 8 requirements, digital processing of
classified data is controlled by the Automated Information System
Security Plan (AISSP). The
AISSP is developed in parallel with the ISP with the
FSO fulfilling the role of the Information Systems Security Manager (ISSM).
Key Management Personnel (KMP) Personal Clearance (PCL): KMP PCL clearance maintenance is required via Joint Personnel Adjudication System (JPAS) as a level 4 user.
The roles of FSO and
ISSM require supporting periodic vulnerability assessments and continuous contact with Defense Security Service (DSS) representatives.
The Strategic Systems Program, Flight (SPF) Program Management Office contractor operations is a single person operation supporting operation and security of classified computer systems where I served as the Auxiliary
FSO as required
Entrepreneurship
It takes more than identifying a need. One needs to know what is necessary to execute an idea in making it a reality. One must understand and accept the risk of success or failure. One must truly care about their idea and have the passion and drive to overcome obstacles revealed through the fog of uncertainty.
Web City, Inc.
Website consultation and development ...
In the mid-1990s, businesses began to realize that a web presence would be as necessary as a listing in the Yellow Pages was in the 1950s. Programmers capable of programming in HTML 3.2 were available, but few were equipped to advise businesses in the scope of their web presence. Web City served to fill that gap.
Clients were divided into two categories, cosmetic and utilities. I directed a local team to produce the HTML and supporting graphics giving web sites a look and feel meeting customer expectations. Programmers across the country were hired as independent contractors to provide CGI code that would interface with the locally produced HTML.
Most sites were produced locally since the bulk of the business were customers who desired a web presence and could be found via search engines of the day (e.g.: Magellan, Lycos, WebCrawler, Yahoo). Some were advised to forgo establishing a web presence as there was no added value while others opted to establish a site to support e-commerce.
One such e-commerce site was MedForum™, the brainchild of Dr. William Hammesfahr who wished to publish research journals he and likeminded clinicians authored and make available to the public for a fee. The unique feature of this website was the use of a search engine that allowed users to express search terms in the form of a question. The question was processed using CGI code and translated into a logical search string applied to the search index.
Glenn Hawkins Productions
Musical theatre production company ...
The stage production of the musical revue Cole at the Ty Tracy Theatre was phenomenal. Even with an extended run, ticket sales were high. I capitalized on the popularity of the show by founding Glenn Hawkins Productions and mounting an independent production. The hand-picked production team exceeded expectations in design, direction, and performance.
Artistic
My career in music began in high school by joining the orchestra in a local stage production of the musical Chicago. After experiencing first hand the complexity of staging musicals, I immersed myself in the genre where my interest in project management originates. I am
fascinated by how a musical production can take on a life of its own and how success is measured in many ways with the notable ones successful in every way.
Composition
Music orchestration and arrangement ...
Orchestration of original score for the musical Lamoura of the Islands written by Bob Bruce and David Cuthbert with music composed by Ruth Moore.
Arrangement and orchestration of Prayer of Saint Gregory composed by Alan Hovhaness for solo trumpet and orchestra.
Simplified arrangement of Mars, The Bringer of War from the orchestral suite The Planets, Opus 32 composed by Gustav Holst for orchestra.
Performance
Classical, jazz, and Broadway instrumental performance ...
For more than thirty years, I've performed over 100 musical theatre productions and dozens of performances in
numerous venues in and around the Tampa Bay region, New Orleans, and in the greater Seattle area.
Production
Sound design, light design consultation, set construction ...
A majority of my artistic work has been in the musical theatre where I've
performed in the orchestra. In addition to orchestral performance, I've received credit for the following contributions:
Sound design
Lighting design consulting
Special stage effects
Set design and construction
Stage Management
Certifications
Project Management Professional (PMP®)
An internationally recognized professional designation offered by the Project Management Institute (PMI) focusing on the Project Management Body of Knowledge (PMBOK),
the PMP® standard is recognized by the International Organization for
Standardization (ISO). It signifies that certified individuals understand and communicate in the global language of project management and
are connected to a community of professionals, organizations and experts worldwide.
Master Project Manager (MPM®)
The AAPM® Global Board of Standards issues the MPM® Master Project Manager – International Project Management Board Certification to qualified applicants who have met commission requirements of: Education, Training, Experience, Industry Knowledge, Ethics, and Continuing Education.
Six Sigma
Specialist (Green Belt)
The Raytheon Six Sigma Process follows a unique six step process that guide projects to completion: visualize, commit, prioritize, characterize, improve, and achieve.
Qualifications
Facility Security Officer
Developed and managed the physical and automated information security programs for contractor operations at the Strategic Weapons Facility, Pacific (SWFPAC) in accordance with the National Industrial Security Program Operating Manual (NISPOM). The comprehensive security program includes the management of a 20,000 ft2 closed area for the storage of classified material and automated information security plans for classified computer systems.
Security Clearance
Active Secret security clearance
Eligible for Top Secret access
Skills
Communications
Presentations, documents, reports, ...
Point of Contact (POC) representative for program activities affecting Government, prime contractor, associate
contractors, and corporate leadership.
Produced and presented Semi-annual executive level program reviews reporting scope, schedule, and cost.
Produced and presented corporate leadership level presentations as necessary
Authored a variety of engineering analysis reports, project completion reports, RCA-CA reports, and academic articles.
Hardware
Computers, test and measurement, ...
Computers
PC, Apple, VAX
Software
Microsoft products: Office, Visio, Project, and more.
Web applications: HTML, Javascript, PHP, SQL
(Note: this site and associated code was produced without the aid of WYSIWYG or Drag and Drop tools (text editor only).
Graphic applications: PhotoShop, Illustrator, Pagemaker, and more.
Management
Presentations, documents, reports, ...
Project Management
As a certified PMP® and MPM®, the PMBOK is the recognized standard I emply as a project manager.
Program Management
With more than a decade of management experience, it is not practical to document
acquired knowledge and skills; therefore, I've selected a few highlights that provide insight in my capabilities as a manager:
Leadership:
Within one year, I successfully transformed a reactionary non-compliant team to one that is proactive and
conforms with contract requirements.
This was accomplished by developing a strategic management plan outlining specific measurable objectives in transforming the team from a static reactive workforce to a dynamic proactive team receiving accolades from the prime contractor and the Navy customer. The key to success was inspiring junior personnel to meet expectations thus raising the bar in performance and quality. This lead to senior personnel working to match the level of effort being performed by junior colleagues. Today, the team stands out as an example of exemplary support throughout the program.
Strategic goals include:
Reduction in non-compliance issues
Operational space improvements
Program commonality
Non-compliances were reduced to an all time low. The number of finding fell from an average of twelve to as low as two. In the fifty year history of the FBM program, no group has achieved such an accomplishment. This trend continues with evaluations resulting in no more than three findings over a seven year period, all categorized as minor issues quickly corrected. The path to success required an investment by the team in implementing an
aggressive continuous improvement program focusing on compliance in the course of day-to-day activity. This cultural shift eliminated the need to prepare for inspections and evaluations.
To be compliant with program requirements, it is necessary that the right tools, equipment, and working space is available. Space, a valuable commodity, was simply inadequate to perform work safety and efficiently. Navy personnel occupied a great deal of space that was designed for supporting programs outside of their roles. To solve this problem meant finding Navy personnel a new home. A vacancy was found when an associate contractor relocated a work center opening providing an ideal location for Navy personnel in accomplishing their mission while allowing occupied space revert to its original purpose. This did not take place without contention as many organizations had their eye on the vacated space. Accomplishing this goal required teaming with Navy, associate contractor, and Government leadership and navigating politically
turbulent waters. After a two year effort, I was successful in securing all designated space for guidance operations.
With a proactive team working in an adequately equipped facility, program commonality was the next strategic goal to be accomplished. A single contract specified work for two activities, one for the Navy's Pacific fleet and another for the Atlantic fleet. The goal is to achieve the highest level of commonality empowering teams to address weaknesses by leveraging strengths of all sites. A cardinal step in achieving this is to achieve matching requirements. For more than fifteen years, the contract had a singular difference whereas one team was levied with local Navy requirements and the other was not. Visibility of this issue was raised with program leadership as an obstacle in achieving commonality, a goal shared by contractor management and the government customer. The 2014 fiscal year contract was revised removing the local Navy requirement and replacing it one applied to all activities. This lays the groundwork for developing a single team allowing removal of redundancies and empowering individuals to partner with colleagues coast to coast.
What the team needed was a vision and a strategic plan and to carry it forward. By implementing a strategic plan with specific and measurable objectives, the SSP Guidance Program achieved star status.
Driving Continuous Improvement:
Self assessment is how I drive continuous improvement. Leveraging knowledge of experienced individuals and the questioning attitude of novices has provided numerous insights leading to process improvement.
As existing team members move on and are replaced with junior members, a unique opportunity presents itself where a novice can
identify issues or inconsistencies and question what all take for granted. The novice brings a questioning attitude forcing existing team members to evaluate and defend a process. Adding the novel questioning with the experience of lessons learned results in a robust process.
The effectiveness of such a program became clear during an assessment directed by the Chief of Naval Operations (CNO). The CNO directed evaluation assessed all aspect of the Navy's Strategic Weapons Program. Our self assessment and missile guidance system programs were evaluated with the self assessment program exceeding the evaluation team's expectations. This was expressed by the Inspector General issuing a Bravo Zulu for our effort in self-assessment.
International
Cultural sensitivity is perhaps the most important factor when working abroad. Being part of a culturally diverse family plays a large part in appreciating the importance in respecting differences in conducting business with multiple nationalities. Patience and flexibility are key success elements in international dealings. Learning the history and meaning of cultural differences has made the difference in developing effective strategies in meeting international business challenges.
Asia
Japan, Taiwan ...
My introduction to international work began with the U. S. Navy as a sailor stationed in Sasebo and Yokosuka, Japan. This experience lead to the understanding and appreciation of cultural sensitivity in daily life when living abroad.
Today, my family has expanded to include relatives in Taiwan where I visit often and provide consultation in program management with a focus in communications. I advise clients in management issues helping to bridge the cultural divide in corporate cultures.
Europe
France ...
Business in France was in support of the
Festival d'Avignon in the musical production of the show Working. As a Production Coordinator, musician, and cast member, I quickly learned how to address the challenges involved in staging a musical overseas. Success in executing the production included working with stakeholders from France and Bulgaria and the procurement of materials and services in the local economy.
Publications
Case Study
Decisions leading to discrimination ...
How Management Decisions Can Lead to Discrimination
This is a case study demonstrating how management action can unwittingly lead to discriminatory behavior. A diverse workforce requires support beyond recruitment. Strategies for the success of the team as a whole are needed.
Management
Supervision, team building, leadership, evaluations ...
Supervision, Team Building, and Leadership: A Primer
Supervision is more than supervising, it’s about team-building. Supervision, like management, is more about people than product. Many can produce a product but it is a well supervised team that can make that product quickly and efficiently. This article provides an introduction to supervision by discussing communication, diversity, ownership, culture, and the psychological contract principle.
Performance Evaluations - Career Maker or Career Breaker
The performance evaluation is a career advancement tool; in many cases the career advancement tool or it should be. A performance evaluation system must be objectivity based with every effort made in the removal of bias. The smallest amount will cast a long shadow over the entire system. Inconsistency, often seen as a ‘step function’, is a strong indication of bias; therefore, consistency can act as a hedge aginst this issue. Research shows that a successful performance evaluation system must address the human equation resulting in objective consistency and bias
suppression, but often it does not.
Process
Quality control, training ...
Training: A Practicum
Training is a continuous improvement process that can make the difference between being proactive and reactive. This practicum addresses challenges in industry and provides real world solutions in training development.
Quality Control via T9001B Requirements
The SSP has adapted the International Standards Organization (ISO) in addressing quality standards throughout the SSP enterprise. This article outlines the history and addresses practical application of the unique SSP application of ISO standards.
Education
Eckerd College
Bachelor of Liberal Arts in Business Management
Saint Petersburg College
Electrical and Electronics Engineering
Community
Cultural Arts Foundation Northwest
Art events, grants, scholarships ...
The CAFNW, a non-profit organization since 1985, has been dedicated to encouraging the arts, furthering creative potential, and involving the community in the enjoyment and appreciation of the arts in Kitsap County. Through support and sponsorship of the annual Poulsbo Arts Festival and the Art in the Woods Studio Tour, CAFNW showcases the achievements and varied talents for the enjoyment of all our residents and visitors alike.
DiscoverE Leadership Council
National Engineers Week ...
I encourage teams in supporting community outreach programs by participating in National Engineers Week. Our team introduces engineering principles to youth in a hour long event followed by activities demonstrating the principles addressed in the presentation.
Marly Group
Museum of Fine Arts social organization ...
Supporting fine arts is the goal of the Marly Group. As the group president, I developed and organized the annual schedule of events which including wine and
champagne tasting events, exhibition previews, guest artist tours, and community outreach events. The Marly Group provides an excellent opportunity to introduce this jewel of a museum with an impressive collection for all to enjoy.
Deutsches Haus
German heritage organization ...
Deutsches Haus is an organization with a mission to celebrate and foster the rich culture, musical heritage, language and history of the German people. Their Oktoberfest Festival features authentic German music, food and beverages for all to enjoy. While a resident of New Orleans, I supported the Oktoberfest in various capacities as necessary. A favorite activity was cooking bratwurst, wienerwurst, and Flàmmeküeche.
Oct 2007 - Apr 2011
The Preset Test Station (PTS) is ballistic missile test equipment used to transmit classified data packets to missile ordinance. This is a legacy system replacement designed to extend the life of the Strategic Systems Program (SSP) Fleet Ballistic Missile (FBM) program to the year 2084.
The PTS project was conducted in phases with the deployment, installation, checkout, and final acceptance phase under my management. The Project Management team was charged with the tasks of initiating, planning, executing, and controlling this project phase in a coordinated effort with antecedent teams.
Highlights: